Frequently Asked Questions

For more locations and information, please visit OSU Surplus.

• INTO OSU Welcome Desk: ask the staff at the Welcome Desk if they have your item.

• INTO OSU Learning Center: located next to Cascadia Cafe in the ILLC. Ask the front desk staff if they have your item.

• Submit a Lost Item Report: your item may be at OSU's Central Lost & Found. Submit a Lost Item Report.

For more locations and information, please visit Beaver Print.

• INTO OSU Learning Center: located next to Cascadia Cafe in the ILLC. The Learning Center has multiple computers that you can use. Ask the front desk staff if you need any help!

• The Valley Library The Valley Library has many computers and printers that you can use, and is open almost 24 hours every day.

• Cultural Resource Centers (CRC) The CRCs provide a limited number of free printing each day. Ask the staff at each center for assistance first.

• Service Centers: Services centers closes to your residence hall also have printers. 

Please note: Printing fees will go directly to your OSU student account and must be paid each term.

Visit appointments for a list of advisors and how to meet them.

A "Hold" is a lock on your account that stops you from doing things like registering for class or ordering your OSU transcripts. Different departments can put different holds onto your account and you need to visit them to see what they need.

For example: a BR hold means you have outstanding payments that you need to pay before you can register.

You can see holds on your account by visiting: Beaver Hub

1. Login in with your ONID account.
2. Go to Academics.
3. Go to Check Your Registration Status.
4. Click Check Your Registration Again.
5. Select the current term. 
6. Your holds are displayed with the effective dates. 

Note: All INTO OSU students will have a NR Registration Auto Applied hold - this is normal and it just means that you register for the next term, you need to meet an advisor.

Visit Food@OSU for a complete list of all locations on-campus.

For more information on dining options and dietary accommodations, visit UHDS's dining page.

ID Card: visit the OSU ID Card Center, located on the 1st floor of the Memorial Union (next to the coffee shop).

Room Key: visit your Service Center and ask for a replacement.

*Note that there will be a fee to replace both items.

You can request an official transcript online using this link: Transcripts | Office of the Registrar | Oregon State University 

To pring your class schedule:

1. Go to Beaver Hub
2. Click Academics
3. Click View Your Class Schedule By Day & Time
4. Ensure that your current schedule is visible. If you’re trying to print a future term’s schedule, you’ll have to click Next Week until you can see the future term.
5. Once your desired schedule is visible, click Print in your browser’s File menu.

Classes: Class changes are usually not allowed and can only be done with good reason and approval from your advisor.

Level: Levels change requests will only be considered within the first two day of classes. Please speak to your instructor about this.

These can be requested from the INTO OSU Welcome Desk.

You can request an official transcript online using this link: https://registrar.oregonstate.edu/transcripts.

For currently enrolled students

Use the Beaver Hubstudent portal.

1. Once you have successfully logged in,

2. Search for Unofficial Transcripts and click on the link
3. Select All Levels and WWW Unofficial
4. You can save a PDF of your unofficial transcript by clicking on the print icon in the upper right corner and printing to a PDF.

For more information, please visit: https://registrar.oregonstate.edu/transcripts.

ALS (Academic Learning Service) are classes that are elective courses towards an OSU degree. Students may choose to take these classes as S / U (Satisfactory / Unsatisfactory). A grade of C- or S are considered passing. If students obtain D or U, they must repeat the class.

How do I send a "Verification of Enrollment" to my embassy or sponsor?

This request form can be received from the INTO OSU Welcome Desk. If you have any specific questions about your sponsorship or financial guarantee, please see the Sponsored Student Advisors.

You can visit them at University Plaza, Room #130.

Where do I submit my transcripts / official signed documents?

At the INTO OSU Welcome Desk. Be sure that all documents are sealed and stamped with your school's official seal. (see below)

Documents can also be mailed directly to the Admissions office:

• International Admissions

• INTO Oregon State University

• 1701 SW Western Blvd.

• Corvallis, OR 97333

They are only considered official if the school stamped them with an official seal, sealed them in an envelope and stamped the envelope with the official seal.

We need to receive the envelope sealed or else it is considered "unofficial". Unofficial transcripts can be photocopied and emailed to us.

Office of International Services (OIS) Questions

At University Plaza, Room #130.

In order to travel outside the U.S. and return, your I20 needs to be signed by a Designated School Official (DSO). Each term, there will be "Travel Signature / Vacation Term Clinics" where you can get your I20 signed, or you can visit any International Student Advisor at University Plaza, Room #130 Monday to Friday, 2:00 PM to 4:30 PM.

1. You should first talk to your Academic Advisors to make sure this is the right option for you.

2. Afterwards, you will need to first be accepted into the school you wish to transfer for - this means having an official Admissions confirmation / acceptance letter from that school.

3. With this, print the "Transfer Out" form and bring it to an International Student Advisor.

I need to make a payment; who do I need to see?

1. For INTO OSU payments: visit the INTO OSU Finance team. They are available Monday to Friday, 2:00 PM to 4:00 PM at the INTO OSU Welcome Desk.

2. For OSU student account payments: pay with cash or check at the Cashier’s Office in Kerr Administration Building.

   • You can also pay online:

     • Go to OSU Online Services

     • Enter your ONID username and password

     • Select Student Account Select

     • Make Credit Card Payment

     • Enter Credit Card information and click Submit

       • Note that an additional $35 convenience fee will be added to your charges

The INTO OSU Finance team will send you an email, requesting you to fill out a Refund Details Form to ask how you would like your refund. Fill this out and return it to the Welcome Desk.

Please note that refunds can take up to two weeks to process. 

For a detailed list of Housing Questions, visit the housing FAQ page.